Harness A New Generation Of Digital-Native Customers
Today's customers demand more speed, empowerment, more choices, channels, convenience, innovative digital-enabled insurance products, and personalized services. Now is the time to rethink how you do business, re-engineer your internal operating models, and embrace transformative solutions to gain the edge and outsmart your future.
At Monocept, we work with you to transform your systems, processes, and technology. We aim to design custom sophisticated insurance digital solutions powered by intelligence capabilities such as AI, ML, and predictive analytics to aid rapid digital transformation. Let us be your trusted digital transformation partner to address the most demanding challenges for high-end agility, efficiency, and profitability.
Why Become A Digital Insurer?
Digital transformation delivers tangible and intangible benefits across your insurance value chain, especially in six specific areas:
Cost-competitiveness
Leverage cloud-based solutions for high-end operational efficiency and reduce complexities of current operations, especially in claims management and fraud detection, to reduce risks and costs and achieve unlimited scalability.
Greater agility
Enjoy immense capabilities to rapidly enable, update, change or adapt your business processes with minimal risks or disruption to meet the ever-changing insurance market.
Personalized Insurance offerings
Develop better digital products and experiences tailored to your unique customers for higher revenues and customer retention. Gain the advantage to delight and impress your customers across multiple channels.
Process Automation
Get rid of bottlenecks and tedious manual processes to achieve end-to-end visibility for astounding sales, productivity, and profits. With digital transformation, you can get the best out of your people, processes, and technology.
Unified CX and EX
Leverage integrated design and synchronous processes that enable transparent communication with customers and employees for higher efficiency and build your company reputation without hassles.
High-End Responsiveness
Seize the advantage of real-time data-driven insights to detect challenges and make critical business decisions about underwriting, policies, and new product offerings, on time.
40%
of consumers continue insurer relationships based on the quality of experience
39%
of U.S insurance customers cancel contracts due to customer experience in 2019
71%
of consumers perform digital research before buying insurance
50%
of consumers will willingly provide additional personal and lifestyle information to secure the best deals.
90%
of insurance executives agree that customization and real-time delivery are the next big competitive advantage waves.
