How Monocept Transformed Front-end & Back-end Processes To Increase Performance and Efficiency
C L I E N T B A C K G R O U N D
Our Client is an industry-leading life insurance company that offers a wide variety of life insurance policies encompassing the protection and financial needs of its customer’s life cycle. This includes wealth protection plans, children’s future plans, health plans, retirement and pension solutions, traditional term plans, and unit-linked insurance plans. The company currently hosts its wide distribution presence including over 70,000 direct selling agents, corporate brokers, and agents through its website. Our client found themselves looking at their entire system in a whole new light, there were too many bugs, security breaches, disjoined document management, and the lack of a flawless mobile-oriented platform for consumers and agents.